Shipping Policy
1. Scope
These delivery terms apply to all orders of XTREM Energy Drinks via our online shop or through wholesale distribution, unless explicitly agreed otherwise in writing.
2. Delivery Area
We deliver within the European Union and international.
3. Delivery Times
Standard Orders: 5–7 business days after payment has been received.
Bulk Orders (>250,000 units): First delivery: 1–1.5 months, subsequent orders: approx. 2 weeks production time.
Delivery times are subject to unforeseen events, force majeure, or transport delays.
4. Shipping Costs
Within the EU: €9.99 per order.
For wholesale orders, shipping costs can be individually agreed upon or already included in the price.
5. Order Quantities
Minimum order: 24 cans.
For wholesale orders (>250,000 units), individual agreements apply.
6. Transfer of Risk
The goods pass into the customer’s risk upon handover to the carrier.
7. Payment Terms
Standard Orders: Payment by credit card, PayPal, or prepayment before shipment.
Wholesale Customers: Individual payment terms are agreed contractually.
8. Defects and Complaints
Obvious defects must be reported in writing within 7 days of receipt of the goods.
For justified complaints, we will provide a replacement or accept a return.
Further claims are subject to statutory regulations.
9. Right of Withdrawal
Consumers have a statutory right of withdrawal within 14 days of receiving the goods.
Returns are subject to the provisions of our Return Policy.
10. Liability
We are fully liable for intent and gross negligence.
In cases of slight negligence, we are only liable for breach of essential contractual obligations and only up to the amount of typically foreseeable damage.
11. Final Provisions
Spanish law applies, excluding the UN Sales Convention (CISG).
The place of jurisdiction, to the extent legally permissible, is the registered office of XTREMROCKS S.L.: Santa Cristina #18, 17310 Lloret de Mar, Spain.
Should any provision of these delivery terms be invalid, the validity of the remaining provisions remains unaffected.
